Consumers back human financial advisers over Robots

Consumers back human financial advisers over Robots

FT Adviser reports “Openwork polled 1,014 consumers earlier this year and found 71 per cent had concerns robo-advice would not be appropriate for their financial needs while 73 per cent said they would prefer to receive advice face to face.

According to Openwork, this showed a “clear preference” for human interaction when receiving financial advice and backed the “huge opportunities” to pursue a career in the industry.

But the survey also showed that young people were more supportive of robo-solutions, with nearly half (44 per cent) of under-25s having no concerns that robo-advice might not be appropriate for their needs.” Read more  


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